Kapture CRMAug 26, 20192 min read7 Ways To Enhance Customer Service Management Software Standards With Live Chat SoftwareCustomer service is an integral part of any business. Whether you provide goods or services, after-sales support will be your liability....
Kapture CRMMay 22, 20192 min readPut Some Science Behind Your Customer ExperienceWhat is Cognitive Customer Experience? Technology has consistently evolved to such an extent that companies don’t rely on human knowledge...
Kapture CRMMay 17, 20192 min readHow Well Do You Think You Know Your Customers?Customer Profiling is essential for every business. A customer’s need is the number one priority for any thriving business. A customer’s...