Kapture CRMSep 16, 20192 min read5 Key Call Center Metrics For Service Center ManagementWhen you’re into customer service management, you have to take a lot of decisions that can impact your call center’s bottom line. You...
Kapture CRMAug 26, 20192 min read7 Ways To Enhance Customer Service Management Software Standards With Live Chat SoftwareCustomer service is an integral part of any business. Whether you provide goods or services, after-sales support will be your liability....
Kapture CRMAug 19, 20192 min readHow To Create A Customer Support Software Strategy For Your BusinessThere are many advanced ways to improve your customer services. But the best way to improvise is to simply be just above the average....
Kapture CRMJul 5, 20192 min readCustomer Support CRM: Give Your Business The Tools It NeedsCustomer service support management software is a set of tools and solutions all designed to help businesses build a long lasting...
Kapture CRMJun 7, 20193 min readBenefits Of CRM Software For Different IndustriesA CRM software has almost become essential for any business that wants to grow substantially. A CRM helps create engaging interactions...